We are customer centric organisation, our main priority is to keep our customers happy with our products and services. In the event, if you are displeased with the products/services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.
Please read the Descriptions and fine prints of each item before buying it as we have gone to great lengths to provide the most authentic information about the item being sold.
Cancellation
Once an order is placed, it cannot be cancelled.
NO Exchanges
We take great care in listing and provide all details of the product. So before you make any purchase, if you still need any clarifications, feel free to contact us. Once Purchase is made we will not accept any request for exchange.
Refund Policy
Unless product is received in open condition (packaging has been tampered with) we will not accept returns as we have taken the utmost efforts to provide genuine descriptions/conditions of products that have been displayed for sale.
Any products that bear manufacturing defects, customer will need to take this up with the manufacturer and contact them for such liability.
If product is damaged in transit and visible damage to the outer packaging is visible, customer should not accept the package. Once customer accepts the package, we will not be liable for any claims made by the customer.
Refunds (if applicable)
To facilitate a smooth return process in the event of receiving a defective product, we kindly request that you record a single unboxing video upon receipt of your item. This step is essential for efficiently handling claims related to damaged or faulty products. We greatly appreciate your cooperation and understanding in this matter.
Note: If video not recorded then order not eligible for refund, in case of damage or faulty items. Is has to be one single video of unboxing with original sealed packaging with packaging slip.
We are committed to ensuring that our products reach you in pristine condition, as part of our dedication to providing exceptional customer satisfaction in both products and services.
Should you encounter any issues with the product, please contact us at toysindia88@gmail.com, including the unboxing video and your order details.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
All disputes will come under Vadodara, Gujarat jurisdiction.